27 July, 2022

Technological hygiene to manage your company

Diana Castellanos
A long time ago, our biggest challenge was finding the best way to turn ideas into reality. Now, our biggest challenge is ensuring companies' efficiency and effectiveness in the technological age.

I was reading an article recently about some of the negative things that could happen if we don't care about the future of our business. I think it's pretty shocking to see how much attention we pay to the past and how little attention we pay to the future. In such a situation, it would be a waste of time to discuss it more. Technology is not static and will change every day. When it comes to technology, things will get more and more efficient as time goes on, and technology gets better at helping us with work. The only way to guarantee that technology will help us with work is to ensure that those who use it help each other.
THE ONLY WAY TO GUARANTEE THAT TECHNOLOGY WILL HELP US WITH WORK IS TO MAKE SURE THOSE USING IT HELP EACH OTHER
Let us focus on people's problems instead of machine problems because machines are more likely to solve problems than people when you have them under control. On the other hand, talking about machines and their limitations makes companies seem helplessly trapped by them: when something fails or doesn't do what you want, all you can do is ignore it and hope for something better next. Now I think this issue needs to be addressed from a business perspective (not just a technical one). It may seem obvious, but in reality, many companies waste their resources on making money instead of improving the customer experience (or worse, just making money). How can we fix this? How do we improve business efficiency? How can companies be more productive?
Here are my suggestions to solve these problems: 

IMPROVE THE EXPERIENCE

Make sure all your resources focus on improving the customer experience rather than making money (for example, try using survey data or metrics instead of sales figures when possible).

AUTOMATION

Focus on automation instead of improvement.

PRODUCTIVITY

Focus on productivity instead of just cost reduction.

METRICS

Start using survey data or metrics instead of sales figures.

ADAPTABILITY

Use automated processes that can be easily applied across teams.

OFFER INCENTIVES

Give people incentives not only to charge customers but also to help proactively other customers.

NEW TOOLS

Create new tools whenever possible.

CREATE AWARENESS

Work hard not only to get things done but also to raise awareness.

INNOVATION

Invest in diversity and innovation.
Today's society is growing, and keeping up with the ever-changing trends is complicated. One of the most important trends that we must take into account is that of technological development. This means that technology will constantly progress, which means that even the smallest part of a company will become obsolete in such a short time.
That is why it is crucial, not only in terms of business but also in terms of human life, to make sure that our companies are constantly improving and updating themselves with technological tools and technology. But, how do you know if your company has a solid technological base or not?
It can be done by looking at what you are doing at all times, every day, to see if you are using modern and robust technologies.

How to use this technology in the future?

On October 24, a Reddit thread was posted on the "r/technology" subforum called "Tech Hygiene" with the title: "What is Tech Hygiene?"
This article, written by Dan Ariely, is a great read and an example of how a small change can positively impact society.
He argues that we are missing out on more than just the technology itself. Our culture has become so technologically dependent that it's harmful to our overall health, and we're allowing this to happen by not regulating technology. We need to be able to ask ourselves: how much hardware are we willing to put into our lives at any given time? How many work hours do we want to put into our lives each week? What kind of technology do we want? These answers aren't complicated once you know what they are.
People spend approximately 100% of their time interacting with technology (in an average week). For example, if you think about what your life would be like if you spent an hour a day doing something that required intellectual or physical effort (like reading), then it is obvious that you would spend most of your time working on things like sending emails, reading news and blogs and watch YouTube videos while working on your job. If you spend half an hour doing this every day, then you are spending 40% of your life doing it! We may not even realize it until it affects us negatively (like when we get overwhelmed by emails or can't find time to exercise). But no matter how successful you are in business or in any other field, one thing will always dominate over the other: time. This means that the type of technology you use will significantly influence how well-adjusted and happy you are as a person. And this goes for everyone. People who live in cities tend to use more devices than those who live in rural areas. People who work from home use more devices than those who work from the office. People who connect to the Internet use more devices than those who do not. People who eat in restaurants will make decisions based on the menu online before presenting themselves in front of their friends and family, and people who work at home tend to use more devices than those who don't. These trends come together when applied across all sectors (and in almost any condition).

Conclusion.

If the question is about good practices, we can start by asking ourselves a simple question: what are the good practices of our days? What do we take for granted?
One of the best ways to answer this question is by asking ourselves some simpler questions and then looking at the answers.
Do we say: I don't know; we don't tell anyone what to do, they just do it themselves and If you want to know why you have to ask them? Or do we decide to start with open source and slowly work our way to companies that adopt best practices?
Talking about hygiene is talking about good practices. Translated into the observation, omission, and execution of actions with a tendency to optimize and make efficient the use of the various technological tools that are related to both online activities and hardware, in such a way that its users optimize their management and the time invested in it.
Creating simple and automatic processes to record data, update the status of any corrective activity and escalate all kinds of problems in the chain will help you to facilitate the work and control.

Do you want to improve your technological hygiene?

CONTACT US
Logo blanco

We are a company that drives digital transformation with software solutions, mobile applications, AI, automation and customized IT services.

CONTACT US

Copyright © 2013- Alpes Solutions LLC. All Rights Reserved

starpie-chart linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram