1 September, 2022

Business and Technology, how are they related?

Diana Castellanos
Business and technology are closely related; where technology is an essential component in the industry, it is also important to know the difference between technology and software.
Technology includes the techniques, knowledge, and methods that assist in software creation. On the other hand, technology has different definitions depending on who you're talking to. For example, some companies consider any digital device or software to be technology. In contrast, others would think it to be software, and still, others would say that digital devices are just hardware. They differ in their definition of technology because certain areas have more specific descriptions of what technology means than others.
Now, if you talk about the business world, it has many branches that are divided into various categories like:
Product development
Projects management.
Improvement of business processes.
And so… In this article, we will try to answer questions such as: What is technology? How is it related to a business? And how is the technology used in business? We will also give examples of how companies have used technology in their daily lives and help you decide if something is valid or not for your company!

Technology and Innovation

tecnologia e innovacion
With the constant flow of information from all sources, understanding how technology is used in business will help business leaders make important decisions about how to use technology to benefit their business.
There are many facets to the world of business technology, and each can be a source of innovative solutions that can help improve business.
Businesses today rely more than ever on technology. As companies grow exponentially and become more diversified, they must rely on technological advances to remain competitive in today's marketplace. Firms that do not embrace new technologies may be overtaken by their competitors.
With the advent of social media, companies have found new ways to integrate their marketing strategies with the real-time interactions of their consumers. This allows businesses to reach customers who interact with them online rather than waiting for them to walk into an actual store or stall, saving time and money.
Redes sociales y tecnología
Many companies spend millions on advertising but earn much less than they should because they don't spend money on things people are actively looking for. Whether products or services, companies have discovered that people are much more likely to buy if they are actively looking for what they need than if they are not. An excellent example is social media marketing; Facebook posts do not “go viral” as TV commercials do; however, many more people are starting to use social media to connect with those who already know and care about you. While this may not seem like a big deal at first glance, according to Pew Research, it's worth noting that two-thirds of Americans now use social media as a way to build relationships with friends and family.

Industry in the Digital Age

In the evolution of digital businesses, many complicated factors exist. However, could be highlighted two concepts: The first is the impact of technology on the industry, and the second is the importance of culture for the survival and flourishing of a company.
The first point is not as difficult as it seems. We can all agree that technology is essential in our lives – we can all use it and cite examples of how our lives have been impacted by technology in ways we never thought possible. The difficulty begins with thinking about how this technology will impact our industry. Do we want to become more dependent on technology? Is it that bad that we are under the constant surveillance of an external entity? Will there be an invasion of privacy? These questions are difficult for us to answer. Still, a more detailed study of its benefits and drawbacks will help us avoid becoming too dependent on technology and take advantage of its positive impacts on our industry.
Industria en la era digital
The second point is easier to answer once you think about where a company has been, how it used to be, and how it was possible before the digital age (as well as its current state). Can you imagine if Apple had launched its first product after the death of Steve Jobs? Or the products developed by IBM before its agreements with Bill Gates? The moment and place you find yourself while your company evolves positively or negatively affects its development.
In short: today's digital businesses can essentially be divided into three categories:
tres opciones
Businesses/industries that were founded decades ago
Businesses/industries that were founded in recent decades. However, they are rapidly changing in new directions.
Businesses/industries that are just launching into nothing because they don't have the necessary resources or expertise yet.
The three groups naturally point in different directions due to their different histories. Still, they share a common trait: they tend to have a different mindset than startups (which usually lack a previous record). However, whatever the category, it is essential that they are all moving towards automation. And automation doesn't just mean robots. It includes artificial intelligence, where algorithms develop themselves thanks to evolution and continuous learning. We see this trend emerging especially in industries like finance (where computerized business algorithms have replaced human analysts), entertainment (where machine learning algorithms teach humans how to make better music), manufacturing (where machines develop themselves through trial and error), retail (where machine learning algorithms create better customer service).

The role of social media in business

In the past, business was about producing goods and services that people wanted. Now, we have consumerism: the business of selling things to other people. The world has transformed from the industrial age to the post-industrial era, and social networks have played a significant role here.

Ways to use social media in business

The business world is experiencing a technological revolution, and it is necessary to discover new ways of using technology. Companies need to know how social media can help them in the way they do business.
In recent years social networks have been gaining ground, and customers are beginning to realize that this medium can be used to reach people, communicate with them, and interact with them.
The following are some examples of what can be done using some of the social networks:
Use Twitter as an advertising medium. Since Twitter is very popular with brands, they can use their own Twitter accounts or retweet the tweets of other companies or brands. By doing this, they can reach a wide audience across their customer base.
Involve Facebook in your networking strategy. Facebook has more than 2.9 billion users worldwide. If you have a business account on Facebook, you can generate content of interest to your target audience, or participate in groups that are related to them.
Instagram allows users to post photos that are relevant to their content, such as images of products or that are related to their services. By doing so, brands will reach an audience interested in those products.
These platforms have different uses for consumers; therefore, it is necessary to decide which platforms companies should use to maximize the potential and efforts involved by using the most representative ones for their business.

Conclusion

Many find it difficult to understand how technology affects business. They think their business is not "technology," while they are highly technologically inclined. What do they mean when they talk about technology? Are they talking about the computer? The Internet? The apps on your smartphone?
They will tell you that:

1. Your business involves many aspects of technology, for example, sales, marketing, finance, legal, accounting, human resources, and customer service.

2. They are using technology in their daily operations.

3. They use software to perform their functions and processes.

4. They must use technology in their daily business activities.

5. Technology (software and hardware) is a powerful tool for your future success.

New technological advances are constantly emerging, but many technologies do not yet exist. We can expect great disruptors such as smartphones that completely change how people think about spending their time and where they live; wearable devices led us to wearable computing. Internet-connected objects enable rapid communication between people, intelligent homes with embedded sensors (IoT), and consumer-owned data centers where data is used for predictive analytics and machine learning. The real question is what kind of information will we be able to obtain in the future? What kind of communication will allow us to communicate with each other? What kind of personalization will allow us to change our lives? How can we monetize the new functionalities?
IF YOU DECIDE TO DO ONLY THE THINGS YOU KNOW WILL WORK, YOU WILL LEAVE A LOT OF OPPORTUNITIES ON THE TABLE

JEFF BEZOS

Founder and CEO of Amazon

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